Privacy Policy

Introduction

Premier Cupertino Fence ("we," "us," or "our") operates the website located at cupertinofence.com (the "Site"). This Privacy Policy explains what information we collect when you visit the Site, how we use it, and the choices you have. By using the Site you agree to the practices described in this policy.

If you have questions about this policy, contact us at hi@cupertinofence.com.

Information We Collect

Information you provide to us

When you submit a contact or estimate request form on the Site, we collect the personal information you enter, which may include your name, phone number, email address, project address, and a description of your fencing needs. We use a third-party form service (Tally) to receive and store form submissions. Tally has its own privacy policy which governs the storage of form data on their platform.

Information collected automatically

When you visit the Site, standard web server logs and analytics tools may automatically record information such as your IP address, browser type, referring page, pages visited, and the date and time of your visit. This data is collected in aggregate form to help us understand how visitors use the Site and to improve its content.

Cookies and similar technologies

The Site may use cookies - small text files stored on your device - and similar tracking technologies to support analytics and to remember your preferences. You can configure your browser to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect some Site functionality. Third-party services embedded in the Site (such as Google Maps or form providers) may also set their own cookies, which are governed by those services' own privacy policies.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to estimate requests and contact form submissions.
• To schedule and coordinate on-site visits or service appointments.
• To communicate with you about your project, quote, or appointment.
• To improve the content, functionality, and performance of the Site.
• To understand how visitors find and use the Site (analytics).
• To comply with legal obligations or respond to lawful requests from public authorities.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

How We Share Your Information

We may share your information in the following limited circumstances:

• Service providers: We use third-party tools (such as form platforms, hosting providers, and analytics services) that process data on our behalf. These providers are contractually required to protect your information and may only use it to perform services for us.
• Legal requirements: We may disclose your information if required by law, regulation, or valid legal process, or if we believe disclosure is necessary to protect the rights, property, or safety of Premier Cupertino Fence, our customers, or others.
• Business transfers: If Premier Cupertino Fence is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you if this occurs and your information becomes subject to a different privacy policy.

Data Retention

We retain personal information submitted through contact forms for as long as is reasonably necessary to fulfill the purpose for which it was collected - typically the duration of the project inquiry or customer relationship - unless a longer retention period is required by law. Aggregate analytics data that does not identify you personally may be retained indefinitely to help us understand Site performance trends. You may request deletion of your personal information at any time by contacting us at hi@cupertinofence.com.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Opt-out of communications: If you receive email communications from us, you may opt out by replying to any email with "unsubscribe" or by contacting us directly.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us at hi@cupertinofence.com.

Third-Party Links and Services

The Site may contain links to third-party websites or embed third-party services such as Google Maps. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policy of any third-party site you visit.

Children's Privacy

The Site is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us at hi@cupertinofence.com and we will promptly delete it.

Security

We take reasonable technical and organizational measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to avoid sharing sensitive financial information through our contact forms.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: